Your privacy is our priority. This page details how spincity collects, uses, stores, and protects your personal data. Please read carefully to understand your rights as a user.
Updated: January 2026These are the core principles that guide how we manage every user's personal data.
All data transmitted between your device and spincity's servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions.
Spincity has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.
Your data is used solely for the purposes stated in this policy – account management, transaction processing, platform security, and service improvement.
We believe in full transparency. This privacy policy is written in clear, plain language – not filled with confusing legal jargon.
You have the full right to access, correct, and request deletion of your personal data at any time by contacting our support team.
Spincity's privacy practices comply with international data protection standards, ensuring your data is managed to the highest globally recognised benchmarks.
Spincity ("we", "Platform") is committed to protecting the privacy of every user who uses our services. This Privacy Policy details how we collect, use, disclose, and protect your personal information when you register and use the spincity platform.
This document applies to all users accessing the spincity platform via the website, mobile app, or any other channel we provide. By using our platform, you agree to the practices described in this Privacy Policy.
We understand that personal data is a trust you place in us. We take this responsibility seriously and continually work to ensure your information is secure, accurate, and used only for legitimate purposes.
Note: This Privacy Policy should be read together with Terms and Conditions spincity for a comprehensive understanding of our shared responsibilities.
Spincity only collects data that is strictly necessary to provide a safe, seamless, and quality service. The following are the categories of data we collect:
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Full name, IC number, date of birth | Mandatory – KYC verification |
| Contact | Email, phone number | Mandatory – account communications |
| Financial | Bank account, transaction records | Mandatory – payment processing |
| Technical | IP address, device type | Automatic – security |
| Usage | Gaming activity, logs | Automatic – improvement |
Every piece of data we collect has a clear and legitimate purpose. We do not use your data for any purpose other than those stated below:
Important: You may withdraw consent to receive marketing communications at any time by contacting our support team or via your account settings.
Spincity does not sell or rent your personal data to any party. However, there are limited situations where we may need to share your information with certain parties:
We work with trusted service providers to operate the platform, including payment processors, game providers, analytics platforms, and technology infrastructure providers. All partners are bound by strict confidentiality agreements and may only use your data for specified purposes.
Spincity continuously invests in high-grade security infrastructure to ensure your data is always protected. The technical measures we employ encompass multiple layers of protection:
Shared Responsibility: While we provide high-grade security, you are also responsible for keeping your account password confidential. Do not share your password with anyone, including individuals claiming to be spincity staff.
Spincity uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use and their purposes:
These cookies are required for the platform's core functions and cannot be disabled. They include login session cookies, security cookies, and basic user preference cookies.
We use analytics cookies to understand how users interact with our platform. This information is collected in aggregate and anonymised form for service improvement purposes only.
These cookies allow the platform to remember your preferences such as language, display settings, and login details to provide a more personalized and seamless experience.
Cookie Controls: You can control or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the spincity platform.
As a spincity user, you have important rights regarding your personal data. We fully respect and support these rights:
Request a copy of all personal data we hold about you at any time.
Request correction of any inaccurate or incomplete data in our records.
Request deletion of your personal data, subject to applicable legal requirements.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another party.
Request a restriction on the processing of your data while we investigate any dispute raised.
To exercise any of the above rights, please contact the spincity customer support team via Live Chat or email. We will process your request within 30 business days of receipt.
Spincity retains your personal data only for as long as necessary to fulfil the purpose of its collection or as required by applicable law. The following are our general data retention guidelines:
When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it in accordance with our standard procedures.
Spincity reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this page will always indicate the latest version of this policy.
For material changes — that is, changes that significantly affect how we use your data — we will provide clear notice via the platform or by email to the address registered in your account at least 14 days before the changes take effect.
Our Recommendation: Check this Privacy Policy page every few months to ensure you are always informed of how we manage your personal data. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist:
We are committed to responding to all privacy-related enquiries within 5 working days. For more complex requests such as data deletion or data export, the processing period is up to 30 working days.
For issues related to responsible gaming and player protection, please visit the Responsible Gaming us.
Your data is safe with us. Register a free spincity account now and enjoy a secure, transparent, and enjoyable online wagering experience – with your privacy fully protected.